Morospin Casino Privacy Policy 2026

When you sign up, we ask for your email address, a password, your preferred currency and personal details such as your full name, date of birth and residential address. During identity (KYC) verification we may also request a government-issued photo ID, proof of address and, where relevant, evidence of your payment method or source of funds. As you use the platform we record account activity: deposits, withdrawals, bonus usage, game sessions and your messages to our support team by live chat or email. We also gather technical data such as your IP address, device type, browser and approximate location.

We process your information to create and run your account, confirm that you are of legal age, process payments and deliver the games and promotions you choose. Verification checks help us prevent fraud, duplicate accounts and money laundering. We also use data to answer support requests, keep the platform stable, improve our game lobby and send service messages about your account. Marketing messages, such as news of offers, are sent only where you have agreed to receive them, and you can withdraw that agreement whenever you wish. We do not use your data for anything unrelated to these purposes.

We rely on several grounds, depending on the activity. Running your account and handling transactions is necessary to perform our agreement with you. Identity checks, record keeping and anti-money-laundering controls are needed to meet legal and regulatory duties that apply to us as a licensed operator. Fraud prevention, platform security and product improvement rest on our legitimate interests, which we weigh against your rights. Optional marketing and non-essential cookies depend on your consent, which you can change at any time without affecting earlier processing.

We never sell your personal information. We share it only with parties that help us operate: payment providers handling Visa, Mastercard, Neosurf, Bitcoin and bank transfer transactions, identity-verification and fraud-screening partners, game studios and live-casino suppliers where needed to run a session, hosting and security vendors, and customer-support tooling. These providers act under contractual obligations to protect your data and use it only for our instructions. We may also disclose information to regulators, courts, law enforcement or tax bodies when the law requires it, including our licensing authority, the Curacao eGaming regulator.

We keep personal data only as long as there is a genuine reason to. Account and transaction records are retained while your account is active and for a period afterwards to meet gambling-regulation, anti-money-laundering and tax record-keeping duties. KYC documents are stored for the period those rules require following account closure. Support correspondence is kept for a limited time to resolve disputes and improve service. Once a retention period ends, we delete the data or anonymise it so it can no longer be linked to you.

Depending on where you live, you may have the right to access the personal data we hold about you, correct inaccurate details, request deletion, restrict or object to certain processing, receive a portable copy of your data and withdraw consent you previously gave. Some requests are limited where we must keep records by law, such as verification and transaction history. We will explain clearly if we cannot fully act on a request. You may also lodge a complaint with a data-protection authority in your place of residence if you feel we have handled your information unfairly.

Data travelling between your device and our servers is protected with SSL encryption. Access to personal records is restricted to staff and partners who need it, and sensitive actions are logged. Our account verification step before withdrawals is both a compliance measure and a safeguard, making it harder for anyone else to take money from your balance. No online service can promise absolute security, so we also encourage you to choose a strong, unique password, avoid sharing login details and tell us promptly if you suspect unauthorised access.

We use cookies and similar technologies to keep you signed in, remember your language and currency, secure your session and understand how the site performs. Some are essential for the platform to function, while others, such as analytics or marketing cookies, are optional and used only with your agreement where required. Your browser lets you block or delete cookies, though doing so may affect parts of the experience. Full details of each category and how to adjust your choices are set out in our separate cookie policy.

Protecting players is part of how we use information. Activity and verification data helps us spot signs of risky play and honour the limits, time-outs and self-exclusion settings you choose. If you ask us to restrict or close your account for responsible-gambling reasons, we may retain a minimal record so that the restriction is respected. Gambling should stay entertainment. If it stops feeling that way, please use the tools in your account or speak with our support team, available around the clock.

To exercise a right or ask a question about this policy, contact our data-protection and privacy team through the live chat or the support channel listed in your account, and mark your message as a privacy request. We may ask you to confirm your identity first so that your information is not released to the wrong person. We review this policy periodically and will update it when our practices or legal duties change. The latest version always applies from the date shown, and we will flag material changes in advance.